Privacy Policy

Data Protection Statement

By signing up for the SMS service of HARMONIA DIVINE, you agree to receive automated marketing messages about our products and services at the phone number you provided during registration.
These messages may be sent via automated dialling systems or other technologies. The frequency of messages will be indicated at registration.
Your consent is not a condition of purchase. Standard SMS and data rates may apply.

Reply with STOP, END, CANCEL or UNSUBSCRIBE to opt out, or with HELP to receive assistance.
You may receive one final message confirming your unsubscription.
Please note that other attempts to unsubscribe (e.g. alternative words or phrases) will not be considered valid.

SMS Marketing Terms

We use an SMS platform subject to the following conditions. By subscribing to our SMS marketing, you agree to these terms.

When you enter your phone number at checkout, use our sign-up form, or send us a keyword, you consent to receiving SMS messages — such as order tracking, abandoned cart reminders, or promotional offers.
You confirm that your consent is not a condition of purchase.

Your phone number, name and order information are shared with our SMS platform, SMSBump Inc., based in Sofia, Bulgaria.
This information is used to send you targeted messages and notifications. For delivery, your number is passed on to an SMS service provider.

To unsubscribe, reply with STOP to any of our messages or use the opt-out link included in the SMS.
Other unsubscribe attempts will not be valid.
Standard SMS or data charges may apply.

If you have questions, reply with HELP to the number from which you received our messages, or contact us directly.

Unless otherwise stated, providing your personal data is not legally or contractually required, and it is not necessary to conclude a contract.
You are not obliged to provide your data — unless this is explicitly required in individual cases.

“Personal data” means all information relating to an identified or identifiable natural person.

Server Log Files

You can visit our website without providing personal details.
Each time you access the site, however, your browser automatically transmits usage data to us or to our hosting/IT service providers.
This information is stored in so-called server log files: e.g. the name of the page accessed, date and time, IP address, data volume, and internet provider.

Processing is carried out in accordance with Art. 6 (1) (f) GDPR, based on our legitimate interest in the secure and stable operation of our website.

Contact

Data Protection Officer

You can contact us at any time. The details of the controller can be found in our legal notice (Impressum).

📧 Email: info@harmoniadivine.com

Proactive Email Contact

When you contact us by email, we collect your personal data (name, email address, message) only to the extent you voluntarily provide it.

If your enquiry is pre-contractual or concerns an existing contract, data processing is based on Art. 6 (1) (b) GDPR.
In other cases, processing is carried out in accordance with Art. 6 (1) (f) GDPR, with the legitimate interest of responding to your enquiry.
You may object to this processing at any time.

Your email address will be used solely for responding to your enquiry. Your data will then be deleted unless further consent has been given.

Contact Form

When using our contact form, we collect your personal data (name, email, message) only to the extent required to process your request.

If your enquiry relates to a contract or a pre-contractual measure, processing is based on Art. 6 (1) (b) GDPR.
Otherwise, it is based on Art. 6 (1) (f) GDPR, with a right to object.

Customer Account

When you create a customer account, we collect your personal data only to the extent specified, to improve your shopping experience and manage orders efficiently.
Processing is carried out on the basis of your consent under Art. 6 (1) (a) GDPR, which you may withdraw at any time.

Data Processing for Orders

When you place an order, we collect and use your data only to the extent necessary to fulfil your order.
Your data may be shared with delivery services, dropshipping partners, payment providers and IT service providers — in compliance with legal requirements and using the minimum data necessary.

Data in Public Areas (e.g. Reviews, Chats)

Any data you publish in public areas of our website (e.g. reviews, surveys, chats) is not covered by this privacy policy and may be viewed or used by third parties.
Publishing such information is at your own risk.