Privacy Policy

Data Protection Statement

By signing up for HARMONIA DIVINE’s SMS service, you agree to receive automated marketing messages regarding our products and services at the phone number you provided when subscribing.

These messages may be sent using automated dialing systems or other technologies. Message frequency will be specified at the time of sign-up. Your consent is not a condition of purchase. Standard message and data rates may apply.

Reply STOP, END, CANCEL, or UNSUBSCRIBE to opt out, or HELP for assistance. You may receive one final message confirming your opt-out. Please note that any other attempt to unsubscribe (e.g. using different words or phrases) will not be considered valid.

SMS Marketing Terms

We use an SMS platform that is subject to the following terms. By subscribing to our SMS marketing, you agree to these terms.

When you enter your phone number during checkout, through our sign-up form, or by sending us a keyword, you consent to receive SMS messages — such as order tracking updates, abandoned cart reminders, or promotional offers. You confirm that this consent is not a condition of purchase.

Your phone number, name, and order information are shared with our SMS platform, SMSBump Inc., based in Sofia, Bulgaria. This information is used to send you targeted messages and notifications. For message delivery purposes, your phone number is transmitted to an SMS service provider.

To unsubscribe, reply STOP to any of our messages or use the unsubscribe link included in the SMS. Any other attempt to unsubscribe will not be considered valid. Standard message and data rates may apply.

If you have any questions, reply HELP to the number from which you received our messages, or contact us directly.

Unless otherwise stated, providing your personal data is not required by law or contract and is not necessary to enter into a contract. You are not required to provide your data except where expressly required.

“Personal data” means any information relating to an identified or identifiable natural person.

Server Log Files

You may visit our website without providing any personal data.

However, each time you access the website, your browser automatically transmits usage data to us or to our hosting/IT service providers. This information is stored in server log files and may include, for example: the name of the page accessed, date and time of access, IP address, amount of data transferred, and Internet service provider.

The processing is carried out in accordance with Article 6(1)(f) of the GDPR, based on our legitimate interest in ensuring the secure and stable operation of our website.

Contact

Data Protection Officer

You may contact us at any time. The contact details of the responsible party can be found in our Legal Notice (Imprint).

📧 Email: info@harmoniadivine.com

Proactive Contact by Email

When you contact us by email, we collect your personal data (name, email address, and message) only to the extent that you voluntarily provide it.

If your enquiry is of a pre-contractual nature or relates to an existing contract, the processing of your data is based on Article 6(1)(b) of the GDPR.

In all other cases, the processing is carried out in accordance with Article 6(1)(f) of the GDPR, based on our legitimate interest in responding to your enquiry. You may object to this processing at any time.

Your email address will be used solely to respond to your enquiry. Your data will then be deleted unless additional consent has been provided.

Contact Form

When you use our contact form, we collect your personal data (name, email address, and message) only to the extent necessary to process your enquiry.

If your enquiry relates to a contract or pre-contractual measures, the processing is based on Article 6(1)(b) of the GDPR.

In all other cases, the processing is based on Article 6(1)(f) of the GDPR, with the right to object.

Customer Account

When you create a customer account, we collect your personal data only to the extent necessary to improve your shopping experience and manage your orders efficiently.

The processing is carried out on the basis of your consent in accordance with Article 6(1)(a) of the GDPR, which you may withdraw at any time.

Data Processing for Orders

When you place an order, we collect and use your data only to the extent necessary to process and fulfil your order.

Your data may be shared with delivery services, dropshipping partners, payment service providers, and IT service providers — in accordance with legal requirements and using only the minimum amount of data necessary.

Data in Public Areas (e.g. Reviews and Discussions)

Any data you publish in public areas of our website (e.g. reviews, surveys, or chats) is not covered by this Privacy Policy and may be viewed or used by third parties.

You publish such information at your own risk.